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HR in Times of Crisis

About this course

When faced with a crisis, such as a natural disaster, terrorist attack, or pandemic disease, organizations must consider the safety and well-being of their employees. Learn how businesses respond before, during, and after crises and the critical role that human resource (HR) professionals play in this process. Explore both short-term and long-term responses, including management reorganizations and protocols for employees in essential and nonessential industries. This course also examines how effective communication strategies, health and wellness programs, insurance options, and government actions help businesses respond to and recover from crises.

Learning Outcomes

  • Distinguish between different kinds of crises and their impacts
  • Summarize safety precautions taken before, during, and after crises
  • Explain how crises affect workforces
  • Describe effective communication strategies used during crises
  • Explain management reorganizations used during crises
  • Identify causes of stress and anxiety associated with crises
  • Explain health and wellness programs for employees
  • Describe available benefits and insurance changes
  • Summarize how federal acts and government benefits impact businesses affected by crises
  • Describe the role of human resources in facilitating workplace transitions

Estimated length: 1.5 hours
Access Time: 90 days
HRCI credits: 3 (General) | SHRM credits: 3
Delivery: Online
Cost: $79

Professional Development Institute

Janet M. Jones, Director, Professional Development Institute
570-945-8621

John P. Gorel, Director, Corporate Relations
570-945-8622

Email: pdi@keystone.edu

Online courses and certificates, offered by a trusted partner, are self-paced and can be conveniently accessed anytime and anywhere from a computer with an internet connection. Courses are engaging and include real-world examples, videos, interactive games, assessments, and focused instruction. An "Ask the Expert" feature allows you to pose course-related questions and receive feedback within 24 hours. Courses are accessible, customizable, integrated, printable and mobile-friendly.

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