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Effective Conflict Resolution

About Effective Conflict Resolution

We have resolved conflict in our workplaces to get through the challenges of COVID-19. From mask wearing to scheduling employees in person and remote, we have persevered to serve our external and internal customers. This session will provide guidance about what conflict style you prefer and how to resolve conflicts using a tested model. As a leader it is essential to meet conflict in your workplaces and not bury problems that may ‘fester’ and cause other problems in the future.

Contact the PDI at pdi@keystone.edu for details on delivery.

Professional Development Institute

Janet M. Jones, Director, Professional Development Institute
570-945-8621

John P. Gorel, Director, Corporate Relations
570-945-8622

Email: pdi@keystone.edu

Keystone College reserves the right to cancel or postpone any program due to insufficient enrollment or unforeseen circumstances. If a program is canceled, registrants will be notified and a refund will be processed. Requests for refunds for withdrawals must be submitted in writing five days prior to the start of the program. Refunds will not be issued for failure to attend a program.

Interested in more workshops? Check out the Keystone College Professional Development Institute's continuing education and personal enrichment course offerings below: