DATE: September 4, 2026
POSITION: Retention and Student Success Work Study
DEPARTMENT: Student Success Center, Devinne Scott, devinne.scott@keystone.edu
JOB PURPOSE:
Support Student Retention Initiatives: Help implement programs and services to improve student retention rates, such as coordinating resources and facilitating workshops or events.
Communication and Outreach: Liaison between students, faculty, and staff to ensure students are aware of available support resources and services. This may involve creating and distributing informational materials, maintaining communication channels, and responding to student inquiries.
Administrative Support: Assist with administrative tasks related to retention and student success programs and activities, such as planning persistence and success activities, scheduling appointments, maintaining records, and preparing reports.
Contribute to a Supportive Environment: Help create a welcoming and supportive environment for all students, fostering a sense of community and belonging.
RESPONSIBILITIES:
• Students may not work more than 10 hours per week
• Once a schedule has been agreed upon, it is the responsibility of the student employee to:
o Arrive at work on time, ready to perform position-related activities.
o Notify supervisor in a timely manner if the he or she is unable to arrive at work on time.
o Be considerate and reliable. Student workers represent Keystone College and must maintain the same standards expected of all faculty and staff.
o Dress appropriately. In positions requiring regular contact with the public, attire conveys a degree of professionalism.
o Perform work to the best of her/his ability and act in the best interests of the College.
o Refrain from all personal activities, such as reading, phone calls, social networking, or class work or club activities during hours of employment; and refrain from using office equipment for personal reasons.
REQUIREMENTS:
• Ability to handle sensitive student information with confidentiality and professionalism.
• Strong written and verbal communication skills to effectively interact with students, faculty, and staff.
• Strong customer service skills and a positive, approachable demeanor.
• Good organizational and time management skills to handle multiple tasks and responsibilities efficiently.
• Attention to detail in managing records, scheduling, and data entry.
• Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint).
TO APPLY: Please apply by visiting the Student Work Study Page on our website and clicking
the Apply for a Work Study Job. Must be current Keystone College student and eligible for work study grant to apply. Visit our web page: http://www.keystone.edu/student-employment-and-work-study/how-to-apply/
EOE M/F/D/V
