Supervisor/Leadership Competency Credential

Choose four of the following courses

Coaching & Mentoring for Leadership Success
Discuss coaching and mentoring behaviors needed to improve employee performance.

Team Building
Explore tools and techniques needed to create, inspire, and sustain effective work teams.

Managing Conflict
Discover strategies for resolving conflict. Examine the nature of disputes and the multiple arenas in which conflict occurs in the workplace.

Change Management
Explore various models for improving organizational operations through change while maintaining employee morale.

Professional Communication
Plan, prepare, and deliver effective messages to achieve the intended objectives in spoken and written correspondence.

Project Management
Discuss project life cycle, work breakdown structures, network diagrams, cost estimates, path analysis, chain scheduling, quality control, and risk management.

Supervisor Competency credential


Professional Development Institute

Janet M. Jones, Director, Professional Development Institute

John P. Gorel, Director, Corporate Relations


Office Location: Ward Hall

Keystone College reserves the right to cancel or postpone any program due to insufficient enrollment or unforeseen circumstances. If a program is canceled, registrants will be notified and a refund will be processed. Requests for refunds for withdrawals must be submitted in writing five days prior to the start of the program. Refunds will not be issued for failure to attend a program.

Interested in more workshops? Check out the Keystone College Professional Development Institute's continuing education and personal enrichment course offerings below: