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DATE:  August 26, 2021
POSITION: Support Technician
DEPARTMENT:  Information Technology; Kim Fernandez or Rob Rutkowski, helpdesk@keystone.edu

JOB PURPOSE:  Provides technical support services to the campus community.

RESPONSIBILITIES:

  • Assist people who seek help at the Tech Corner
  • Students may not work more than 10 hours per week
  • Once a schedule has been agreed upon, it is the responsibility of the student employee to:
    • Arrive at work on time, ready to perform position-related activities.
    • Notify supervisor in a timely manner if the he or she is unable to arrive at work on time.
    • Be considerate and reliable. Student workers represent Keystone College and must maintain the same standards expected of all faculty and staff.
    • Dress appropriately. In positions requiring regular contact with the public, attire conveys a degree of professionalism.
    • Perform work to the best of her/his ability and act in the best interests of the College.
    • Refrain from all personal activities, such as reading, phone calls, social networking, or class work or club activities during hours of employment; and refrain from using office equipment for personal reasons.

REQUIREMENTS: 

  • Technical aptitude, but no requirement to be an IT or Comp Sci student
  • Experience with iPads
  • Strong customer service skills
  • Reliability – the department depends on Support Technicians to maintain coverage at the Tech Corner and cannot retain anyone who does not reliably work as scheduled, regardless of reason

 

TO APPLY:  Please apply by visiting the Student Work Study Page on our website and clicking the Apply for a Work Study Job.  Must be current Keystone College student and eligible for work study grant to apply.  Visit our web page: http://www.keystone.edu/jobs_at_keystone/student-employment/

EOE M/F/D/V

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