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Chad M. Stevens, PhD

Assistant Professor of Business

Business, Management, and Technology | School of Professional Studies

“Give a man a fish and feed him for a day. Teach a man to fish and feed him for a lifetime” (Chinese Proverb)

What makes Keystone College special is the intimacy and relationships created among students, faculty, coaches, and staff at the college. People not only know students by name but also by aspiration.

 

About

Education

  • B.A.: Communication Studies (Applied Business)
  • M.H.S.A.: Master of Health Services Administration Marywood University
  • Ph.D: Human Development/Health Administration Marywood University
  • Doctoral Specialization: Conflict Analysis and Dispute Resolution Nova Southeastern University
  • Graduate Certificate: Gerontology Marywood University
  • Diploma: Paralegal Studies with Honors Ashworth College

Certifications

  • Coaching Education Certified. Coaching Principles.  Human Kinetics Coach Education. (2018)
  • PA State Police Clearance for High School Coaches (2017)
  • FBI Clearance for Coaches (2017)
  • Concussion Wise Cert.; Sport Safety International (2017- present)
  • Cardiac Wise Cert.; Sport Safety International (2017- present)
  • Recognizing and Reporting Child Abuse; University of Pittsburg School of Social Work (2017)
  • Quality Matters (QM)- Quality Assurance Certified online higher education (APPQMR/PRC) (2014- present)
  • Green Zone Certified
  • NORC- Survey of Earned Doctorates Participant; University of Chicago (2011)
  • CITI- Collaborative Institutional Training Initiative; University of Miami (2009); Human Research Curriculum; Social Behavioral Research Researcher
  • IRB Certificate- The Pennsylvania State University (2007)
  • Doctoral Specialization Conflict Analysis and Dispute Resolution (18 credits)- Nova Southeastern University (2004)
  • Paralegal Studies with Honors- Diploma; Ashworth College (2002)
  • Certified Instructor- PA DPW/PCHA Certificate Program (2005)
  • NIH Research Certificate- Human Participants Protections Education for Research Teams (NCI)
  • ABOC- American Board of Opticians Certified (1990-2009)
  • Clute Institute- Member- Review conference papers/abstracts to support promising research at conferences; Gain professional recognition and build valuable personal and professional contacts; Enhance knowledge and professional skills through interaction with colleagues worldwide    (2018)
  • Awarded Best Session Presentation: Stevens, C., Schneider, E., & Bederman-Miller, P. (2018, April 9).  Presentation: Identifying faculty perceptions of awareness and preparedness relating to ADA compliance. International Academic Conference on Business Education. Washington, D.C.
  • American Management Association (2015-2017)
  • American Association of University Professors (2015-present)
  • Distance Education Honors Society (inducted 2015)
  • The Teaching Professor (2015-present)
  • Founder/ President AHCFAS (NPO)- AH Comets Football Alumni Society (2015-present)
  • President CFFC- NPO for athletics (2011-13); Member (2009-2014) (2016-present)
  • American College of Health Care Executives (ACHE) Member (2004-05)
  • Healthcare Management Forum of NEPA Member (2004-05)
  • AEL National Honors Society, Graduate School of Arts, Sciences, & Professionals (M.U.)
  • Pi Alpha Alpha National Honors Society Public Affairs & Administration (M.U.)
  • Sigma Phi Omega National Academic Honor & Professional Society in Gerontology (M.U.)
  • Fellow- National Academy of opticianry (1991-98)
  • American Board of Opticianry (1989-2005)

 

Dr. Stevens lives in Clarks Summit Pennsylvania with his family. He has several dogs and volunteers as an assistant football coach at a local high school focusing on coaching fundamentals, responsibility, teamwork, character, motivation, and leadership. He stays active by weight-lifting. Possessing a passion for college football, Dr. Stevens visit(s/ed) many college and university campuses. He loves higher education and everything about it believing learning is the experience and discovery of humanity. This philosophy reflects over 25 years of interdisciplinary education and professional experience. Dr. Stevens taught at different institutions including The Pennsylvania State University, Colorado State University Global Campus, Baker College Center for Graduate Studies and Online, Marywood University, DeSales University, MBA, University of Scranton, Northampton Community College and various large online programs. His professional experience was with companies such as Rite-Aid Corporation, IGA Foods, National Vision Associates LTD., Paris Miki (LensLab), Luxottica (LensCrafters), Northeastern Eye Institute, Golden Living Centers, and The Washington Post Company (Kaplan, Inc.).

Dr.Stevens’ research focuses on variables such as emotional intelligence, stress and coping, turnover, leadership styles, cognitive/affective behavior, and awareness/preparedness in business/professional settings. Dr. Stevens created a research variable, personal-career turnover (PCT), and completed several research certifications including Collaborative Institutional Training Initiative at University of Miami; IRB at The Pennsylvania State University; and NIH Research Certificate-Human Participants Protections Education for Research Teams (NCI) at Marywood University; and IRB at Keystone College. Dr. Stevens also worked on PROSPER for the Survey Research Center at the Pennsylvania State University. Dr. Stevens’s publications are recognized in peer-reviewed academic journals and global information-content organizations focusing on research gained from authoritative content. He has presented at academic conferences and venues in Washington D.C.; Grand Blanc/Flint, Michigan; LaPlume, Pennsylvania; and Denver, Colorado.

  • Miller, P., Schneider, E., Stevens, C. (2017).  Identifying faculty perceptions of awareness and preparedness relating to ADA compliance. Research and Manuscript in progress
  • Stevens, C. (2010). Examining the relationship among personal-career turnover, emotional intelligence, stress, and coping among Nursing Home Administrators. ProQuest. ProQuest/UMI Publishing.
  • Created a research variable (2009-10) – Personal-Career Turnover
  • Cited in: Feili, R. Mohammedi, M. (2014). Affective-social competencies, satisfaction of quality of work and organizational behavior of Iranian nurses.  International Business Management 8 (3): 183-189.  Medwell Journals.
  • Stevens, C. (2010). Examining the relationship among personal-career turnover, emotional intelligence, stress, and coping among Nursing Home Administrators. Ph.D. Marywood University, Scranton, United States – Pennsylvania. Consortium for Research on Emotional Intelligence in Organizations. http://www.eiconsortium.org/references/dissertation_abstracts.html#y2010
  • Survey Administrator/Interviewer (temp 03/07 to 07/07)- Survey Research Center, Social Science Research Institute (UPark, PA) Administered PROSPER survey/field work obtaining DNA samples
  • Graduate Research/Creative Project Funding (2007-2008)- Examining the relationship among personal-career turnover, emotional intelligence, stress, and coping among NH Administrators; Office of Research & Community Collaboration, Marywood University
  • GA (fixed 2005-06) – Assisted faculty with developing program ideas and following policy guidelines for funded grants; Developed/performed program evaluations; Provided support to V.P. of Research

(Past and Present)
Business, Management, and Health Administration

MGT101 Introduction to Business
Pride, W., Hughes, R., and Kapoor, J. (2008). Business (9th ed.). Boston: Houghton Mifflin Company
RTMG203 Commercial Health & Safety
Goetsch, D. (2010). Basics of occupational safety. Upper Saddle River, NJ: Prentice Hall Publishers.
BUSN1110 Introduction to Business
Nickels, W., McHugh, J., & McHugh, S. (2016). Understanding business, 11th ed. NY: McGraw -Hill Education.
BUSN2110 Principles of Management
Williams, C. (2016). MGMT 8, (8th ed.). Boston: Cengage Learning.
BUSN2115 Marketing
Armstrong, G., & Kotler, P. (2013). Marketing: An introduction, (11th ed.). Upper Saddle River, N.J.: Prentice Hall.
HCM300 Healthcare Management Principles and Practices
Sultz, H. & Young, K. (2011). Health care USA: Understanding its organization and delivery (7th ed.). Sudbury, MA: Jones and Bartlett.
ND301A Management Theory
Kreitner, R. (2009). Management, (10th ed.). Boston: Houghton Mifflin Harcourt Publishing Company.
MGT301 Organizational Behavior
Griffin, R. & Moorhead, G. (2006). Organizational behavior: Managing people and organizations (8th ed.). Boston: Houghton Mifflin Company
HSC312 Health Law & Regulations (and Course Revision)
Pozgar, G. (2012). Legal aspects of health care administration, (11th ed.). Sudbury, MA: Jones and Bartlett Publishers.
HMC312 Health Marketing & Advertising
Berkowitz, E. (2011). Essentials of health care marketing (3rd ed.). Sudbury, MA: Jones & Bartlett.
HSC315 Planning & Evaluation of Health Services (and Course Revision)
Issel, L.M. (2004). Health program planning and evaluation: A practical, systematic approach for community health. Sudbury, MA: Jones & Bartlett.
BUSN3135 Advertising & Sales
O’Guinn, T., Allen, C., Semenik, R., and Scheinbaum, A. (2015). Advertising and integrated brand promotion, (7th ed.). Stamford, CT: Cengage Learning.
BUSN3300 Business Ethics
Bredeson, D.A. (2012) Applied business ethics. Mason, OH: Cengage South-Western
HCA333 Introduction to LTC Management
Pratt, J. (2010). Long-term care: Managing across the continuum, (3rd ed.). Boston, MA: Jones and Bartlett Publishing.
HCM370 Quality and Risk Management in Health Care
Carroll, R. L. (2009). Risk management handbook for health care organizations. San Francisco, CA: Jossey‐Bass.
HSC402A Ethics for Healthcare Professionals (and Course Revision)
Morrison, E. & Furlong, B. (2014). Health care ethics: Critical issues for the 21st century, (3rd ed.). Burlington, MA: Jones and Bartlett
HSC403 Health Systems Finance (and Course Revision)
Baker, J. & Baker, R. (2014). Health care finance: Basic tools for non-financial managers, (4th ed.). Burlington, MA: Jones and Bartlett
HSC411R Health Issues Seminar
Kovner, A., and Knickman, J. (2008). Health care delivery in the United States, (9th ed.). New York: Springer Publishing.
BUSN4115 Organizational Behavior
Nelson, D. & Quick, J. (2013). Organizational behavior: Science, the real world, and you, (8th ed.). Mason, OH: South-Western, Cengage Learning.
BUSN4135 Research Methods
Sekaran, U. & Bougie, R. (2013). Research methods for business: A skill-building approach, (6th ed.). Hoboken, N.J.: John Wiley & Sons.
BUSN4145 Strategic Business Management
Dess, G.G., Lumpkin, G.T., Eisner, A.B., & McNamara, G. (2014). Strategic management. (7thed.). NY: McGraw-Education
HCA413 Community & Public Health Administration
Turnock, B. (2011). Essentials of public health (2nd ed). Burlington, MA: Jones & Bartlett.
HCA421 Health Care Planning & Evaluation (Strategic Planning)
Moseley, G (2009). Managing health care business strategy. Massachusetts: Jones and Bartlett Publishers
HC505 (MBA) Principles and Strategies for Managed Care
Kongstvedt, P. (2013). Essentials of managed health care (6th ed.). Sudbury, MA: Jones and Bartlett.
HC507 (MBA) Contemporary Issues in Health Care Policy
Anderson, R., Rice, T., Kominski, G., Afifi, A., and Rosenstock, L. (2007). Changing the U.S. health care system: Key issues in health services policy and management, (3rd ed.). San Francisco: John Wiley & Sons and Jossey-Bass.
Patel, K. and Rushefsky, M. (2006). Health care politics and policy in America, (3rd ed.). Armonk, NY: M.E. Sharpe, Inc.
HA510 (MHCA) Organizational Development for Health Care Management
Dunn, R.T. (2010). Dunn and Haimann’s health care management, (9th ed.). Chicago: Healthcare Administration Press/ACHE
HRM1110 Introduction to Human Resources Management
Mathis, R. L. & Jackson, J. H. (2014). Human resource management (15th ed.). N.Y.: Southwestern, Cengage Learning

Human Development/Psychology/Health Promotion

PSYCH100 Introduction to General Psychology
King, L.A. (2011). The science of psychology: An appreciative view (2nd ed.). NY: McGraw-Hill
HDFS129 Introduction to Human Development
Berk, L. E. (2010). Exploring lifespan development. Boston: Allyn and Bacon.
PSYCH212 Introduction to Developmental Psychology
Shaffer, D., & Kipp, K. (2010). Developmental psychology: Childhood and adolescence (8th ed.). Belmont, CA: Wadsworth, Cengage Learning
HSC221 Nutrition (Course Revision)
Smolin, A. & Grosvenor, M. (2013). Nutrition: Science and applications, (3rd ed.). Hoboken, NJ: Wiley& Sons
PSYC222 Adulthood & Aging
Mason, M. (2011). Adulthood and aging. USA: Pearson Learning Inc.
HDFS239 Adolescent Development
Steinberg, L. (2011). Adolescence (9th ed.). NY: McGraw-Hill
PSY307 The Journey of Adulthood
Rathus, S. (2010). ADEV. Compilation. Mason, OH: Cengage Learning
HCA323 Health & Wellness Promotion Across the Lifespan
Beckman-Murray, R., Proctor-Zenter, J., & Yakimo, R. (2009). Health promotion strategies through the life span. Upper Saddle River: Pearson.
PSY326 Research Methods
Newman, M. (2011). Research methods in psychology. San Diego,CA: Bridgepoint Education, Inc.
GRO330 Social Policy & Aging
Atchley, R.C. & Barusch, A.S. (2004). Social forces and aging (10th ed.). Belmont, CA: Cengage.
PSY344 Issues and Trends in Adult Development
Mason, M. (2011). Adulthood and aging. USA: Pearson Learning Inc.
HCA430 Special Populations
Aday, L. (2001). At risk in America: The health and health care needs of vulnerable populations in the United States (2nd ed.). San Francisco: John Wiley & Sons.
GRO440 Ethics and Legal Aspects of Aging
Kapp, M. (2010). Legal aspects of elder care. Sudbury, MA: Jones and Bartlett.
PSYC4110 Organizational Behavior
Nelson, D. & Quick, J. (2013). Organizational behavior: Science, the real world, and you, (8th ed.). Mason, OH: South-Western, Cengage Learning.
GRO410 Death and Dying
Leming, M. & Dickinson, G. (2011). Understanding dying, death, and bereavement (7th ed.). Belmont, CA: Cengage Wadsworth Publishing
HHS440 Technology in Health & Human Services
Burke, L. & Weill, B. (2009). Information technology for the health professions. Upper Saddle River: Pearson.
HDFS455 Development and Administration of Human Services Programs
Lewis, J.A., Packard, T.R., and Lewis, M.D. (2012). Management of human service programs, (5th ed.). Belmont, CA: Brooks/Cole, Cengage Learning.

**Canvas, Blackboard, ANGEL, Moodle, eclassroom, Sakai

Manuscript under review: Stevens, C., Bederman-Miller, P., Schneider, E., Arcangelo, K. and Moro, M. (2018-19). Exploring the relationship between total-trait emotional intelligence and academic stress among college students at a small, private college. La Plume: PA. Keystone College.

Stevens, C., Bederman-Miller, P., Schneider, E., Arcangelo, K. and Moro, M. (2019). Presentation: Exploring the relationship between total-trait emotional intelligence and academic stress among college students at a small, private college. International Academic Conference on Business Education. Denver: CO.

Stevens, C., Schneider, E., & Bederman-Miller, P. (2019). Workshop: Identifying faculty perceptions of awareness and preparedness relating to ADA compliance. International Academic Conference on Business Education. Denver: CO.

Stevens, C., Schneider, E., & Bederman-Miller, P. (2018). Presentation: Identifying faculty perceptions of awareness and preparedness relating to ADA compliance. International Academic Conference on Business Education. Washington, D.C.

Stevens, C., Schneider, E., & Bederman-Miller, P. (2018). Identifying faculty perceptions of awareness and preparedness relating to ADA compliance. The American Journal of Business Education, 11(2), 27-40.

Stevens, C.M. Textbook Chapter Reviews (10, 11, and 12), (2017). Neck, C., Houghton, J., and Murray, E. (2017). Organizational behavior: A critical-thinking approach. Thousand Oaks, CA: Sage Publications.

Stevens, C.M. (2017). Presentation: Learner-centered instruction: It is all about PEOPLE and a little help from my friends. Grand Blanc, MI: Baker College Center for Graduate Studies and Online Conference

Stevens, C. (2010). Examining the relationship among personal-career turnover, emotional intelligence, stress, and coping among Nursing Home Administrators. ProQuest. ProQuest/UMI Publishing.

Created a research variable (2009-10) – Personal-Career Turnover

Stevens, C. (2010). Cited in Feili, R. Mohammedi, M. (2014). Affective-social competencies, satisfaction of quality of work and organizational behavior of Iranian nurses. International Business Management 8 (3): 183-189. Medwell Journals.

Stevens, C. (2010). Examining the relationship among personal-career turnover, emotional intelligence, stress, and coping among Nursing Home Administrators. Ph.D. Marywood University, Scranton, United States – Pennsylvania. Consortium for Research on Emotional Intelligence in Organizations. http://www.eiconsortium.org/references/dissertation_abstracts.html#y2010

PROSPER. Survey Administrator/Interviewer (fixed 03/07 to 07/07)- Survey Research Center, Social Science Research Institute. Administered PROSPER survey/field work obtaining DNA samples in PA. University Park: PA. The Pennsylvania State University

Graduate Research Creative Project Funding (2007-2008)- Examining the relationship among
personal-career turnover, emotional intelligence, stress, and coping among NH Administrators; Office of Research & Community Collaboration. Scranton: PA. Marywood University

GA (fixed 2005-06) – Assisted faculty with developing program ideas and following policy guidelines for funded grants; Developed/performed program evaluations; Provided support to V.P. of Research. Scranton: PA. Marywood University

  • Corporate Training:  Oz Principle- Individual/Organizational Accountability; Situational Leadership; Accountability and Courageous Conversation; Selecting for Success; Performance Mgmt; Inclusion/Multicultural Inclusion; Best Practices; Effective Development Planning
  • PCH Administration: Local, State and Fed. Laws/Regs; Community Resources/Social Services; Gerontology/Mental Illness; Medication/Medical Terminology; Staff Supervision; Nutrition/Food Handling; Training; Budgeting/Financials; Fire Prevention/Emergency Planning
  • NH/SNF Administration:  Social Services, Family, and Community Relations; Patients’ Rights; Gerontology; Role of Government in Health Policy (Regs/Reimburse); Fiscal Mgmt; Nutrition/Diet; Quality Assurance; Health Support Services (Rx, MRs, Diagnostic Services); MC/PPS/3rd Party Reimbursement; Facility Support Services; Rehab Services; Administration/Organizational Mgmt.; Nursing/Patient Care; Strategic Plan (Marketing/PR); Personnel Mgmt./Labor Relations
  • Stevens C.M. (2017).  Learner centered instruction:  It is all about PEOPLE and a little help from my friends.  Grand Blanc, MI: Baker College Center for Graduate Studies and Online Conference Presentation
  • American Management Association (2015-present)
  • American Association of University Professors (2015-present)
  • Distance Education Honors Society (inducted 2015)
  • The Teaching Professor (2015-present)
  • Founder/ President AHCFAS (NPO)- AH Comets Football Alumni Society (2015-present)
  • President CFFC- NPO for athletics (2011-13); Member (2009-2014) (2016-present)
  • American College of Health Care Executives (ACHE) Member (2004-05)
  • Healthcare Management Forum of NEPA Member (2004-05)
  • AEL National Honors Society, Graduate School of Arts, Sciences, & Professionals (M.U.)
  • Pi Alpha Alpha National Honors Society Public Affairs & Administration (M.U.)
  • Sigma Phi Omega National Academic Honor & Professional Society in Gerontology (M.U.)
  • Fellow- National Academy of opticianry (1991-98)
  • American Board of Opticianry (1989-2005)