Keystone College Policies


Academic Grievance

In the case of an academic grievance, the following steps must be taken:

  1. The aggrieved student must confer with the faculty member in question. If the grievance is not settled, then:
  2. The aggrieved student must approach the division chairperson. The chair shall arrange a conference of the faculty member, the student, and the chair to seek an agreement. If the grievance is not settled, then:
  3. The aggrieved student must approach the Dean of Academic Affairs, who shall arrange a conference of the faculty member, the student, the division chairperson, and the Dean of Academic Affairs to seek a resolution. If the grievance is not settled, then:
  4. The Dean of Academic Affairs shall refer the grievance to the Academic Grievance Board.
  5. This procedure must be initiated by the student within three weeks of the occurrence and completed within six months of the occurrence.

The Academic Grievance Board shall consist of:

  1. Two students and one student alternate (sophomores with minimum GPA of 2.5) chosen annually by the Student Senate.
  2. Two tenured faculty members and one alternate selected annually by the Faculty Senate. A faculty member must be excused if he or she is involved in the grievance.
  3. The Committee shall be chaired by the Chair of Faculty Senate.

The Academic Grievance Board shall proceed as follows:

  1. The Chair shall rule on all procedural matters.
  2. The proceedings shall be attended by the student, an adviser of the student’s choosing (who may speak only to the student but may not address the Board), the faculty member, an adviser of the faculty member’s choosing (who may speak only to the faculty member but may not address the Board), relevant witnesses, and the Board. The student and/or faculty member should present a list of witnesses to the Chair, who disseminates it to the Board 24 hours before the hearing. At the request of the student or the faculty member, and subject to the approval of the Chair, the Board may invite others.
  3. The student shall present to the Board. The student may support his/her position with relevant witnesses and support material.
  4. The faculty member shall then make his/her presentation to the Board. The faculty member may support his/her position with relevant witnesses and support material.
  5. The Board may present its own witnesses.
  6. The student shall have the opportunity to question the faculty member and all witnesses.
  7. The faculty member shall have the opportunity to question the student and all witnesses.
  8. The members of the Board shall have the opportunity to question the student, the faculty member, and all witnesses.
  9. The Board shall deliberate in private and shall decide the issue by a majority vote (each of the five members has one vote). The Board shall announce its decision to the faculty member and the student on the following day.
  10. A written report summarizing the proceedings and reporting the decision shall be prepared by the Chair. In addition, an audio record and/or written minutes of the proceedings will be taken.
  11. A letter to the student and faculty documenting the Board’s decision is sent by the Chair. If the decision supports the student, a copy of the letter is included in the faculty member’s file. If the decision does not support the student, no copy is included in the file.
  12. This concludes the appeal process.

The decision of the Board is final.

Contact Information

Department of Academic Affairs
Phone: 570-945-8316
Email: AcademicAffairs@keystone.edu

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