Keystone College Policies

Missing Resident Student Policy and Procedure

This policy has been established by Keystone College in order to be in compliance with the Higher Education Opportunity Act of 2008. The policy applies to all Keystone College students living in on-campus housing or housing properties leased by the College. For the purpose of this policy a “missing student” is considered to be anyone whose absence from campus is contrary to his/her normal usual pattern of behavior and/or a concern that unusual circumstances may have caused the absence on campus. Such unusual circumstances may include, but not limited to, a report or suspicion that the person may be a victim of foul play, has expressed suicidal thoughts, is drug dependent, is in a life threatening situation, has been with persons who may endanger the student's
welfare, or is overdue to return to campus and has not been heard from after giving a specific return time to friends or family.

In the event of a missing student, College Officials will need to refer to the missing student’s emergency contact information. Students are responsible for updating their emergency contact information on a regular basis and should update their emergency contact information at least once each semester by logging onto My KC. Keystone College faculty and staff remind the students of this important task at the beginning of each semester. Each student who files an emergency contact is solely responsible for the accuracy of the contact phone number and for update of information should the emergency contact person and/or number change.

Notification will be made via information provided in the “Annual Crime Report” that provides information in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Security Crime Statistics Act. The report is published on the Keystone College Campus Safety website,


A student is determined to be missing when a report comes to the attention of a Keystone College Official and when a Keystone College Official determines the report to be credible. Circumstances may include, but are not limited to establishing that:

a. a student is out of contact after reasonable efforts to reach that student by phone calls, emails, and/or in-person attempts to establish contact;

b. circumstances indicate an act of criminality involved, even lacking twenty-four (24) hours in time;

c. circumstances indicate that physical safety is in danger, even lacking twenty-four (24) hours in time;

d. circumstances become known that medicine dependence may threaten life or health, even lacking twenty-four (24) hours in time

e. existence of a physical / mental disability indicates that the student’s physical safety is in danger, even lacking twenty-four (24) hours in time.

Any official missing persons report relating to such student requires that the Department of Campus Safety at Keystone College be notified immediately to conduct an investigation in conjunction with the Residence Life staff and make a determination that a student who is subject of a missing report has been missing for more than twenty-four (24) hours and has not returned to campus.

During the investigation, the following information should be established and documented in a Campus Safety Incident report:

  • Name and location / contact information of the person reporting the missing student
  • Name / vital information of the student reported to be out of contact
  • Nature of the circumstances supporting the determination that the student is out of contact (time /date last seen or in contact with)
  • Avenues to establish that the student remains out of contact (failure to respond to phone, email and in-person attempts to contact by a Keystone College official; parental notice or notice from reporting person outside the College; establishment of lapse of time of class attendance, lapse in affiliation with roommates and friends, or use of Keystone College facilities / services; concern of incident of
    criminality or safety, etc.)
  • Dates and times of notifications made

The Assistant Directors of Residence Life and the VP of Student Affairs and Dean of Students will be informed by the Keystone College Department of Campus Safety after the officer’s initial attempt to contact the student does not successfully establish contact or lead to information that results in actual contact being made with the student. During regular business hours, the VP of Student Affairs and Dean of Students may also involve other Keystone College faculty, staff or administrators to assist in establishing contact or avenues to pursue contact. The VP of Student Affairs and Dean of Students will be notified by the Department of Campus Safety as the investigation of the incident progresses.

The emergency contact listed in the Keystone College database as well as any confidential contact listed with the Dean of Students will be notified as part of the investigation in attempting to establish contact with the student reported missing. In the case of a student under the age of eighteen (18) and not emancipated, the contact will be with the custodial parent. The contact will be initiated by the VP of Student Affairs and Dean of Students.


Contact Information

Office of Residence Life
Phone: 570-945-8271